Ready stock versus custom work
Made-to-order and custom items usually involve different return rules than ready goods. Product type and project stage matter.
Legal
Return & Exchange Policy
Returns and exchanges depend on the product type, the order format, and whether the item is ready stock, made-to-order, or custom. Buyers should confirm policy details before dispatch where needed.
Luxury Guidance
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Global Dispatch
Duties and taxes may apply based on destination country.
Internal Discovery Paths
Related routes that strengthen research, GEO reach, and answer-engine coverage
Condition and review requirements
Any approved return or exchange request may depend on product condition, documentation, and timely communication with the support team.
International considerations
Worldwide orders may involve shipping, customs, and administrative variables that affect return logistics or timelines.
Global Buyer Notes
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Shipping & Duties
Worldwide dispatch from Surat
LUSTRAIRE supports global shipping, custom jewelry conversations, and trade supply from Surat, Gujarat. Duties and taxes may apply based on destination country.
Frequently Asked Questions
Can custom jewelry be returned?
Custom and made-to-order items typically require case-specific review and may not follow standard ready-stock return rules.
What should I do if there is an issue after delivery?
Contact the LUSTRAIRE team promptly with your order details so the case can be reviewed.
Do international orders follow the same process?
Not always. International return handling may depend on shipping route, customs, and the product category involved.
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